Modern Slavery Act 2015 (“the Act”) Statement (“Statement”)
Modern Slavery STATEMENT 2023/24
This statement sets out the steps that we, the Commonwealth War Graves Commission and our charity, the Commonwealth War Graves Foundation (referred to collectively as “we”), take, as we work to ensure that slavery and human trafficking are not present in our operations or supply chain.
This statement relates to our financial year 1 April 2023 to 31 March 2024 and is our third annual statement.
Our commitments
We recognise that modern slavery and human trafficking (which we refer to as Modern Slavery in this statement) are criminal offences and offend against basic human rights.
We are committed to:
- ensuring that Modern Slavery does not occur in our operations or supply chain,
- acting in accordance with our values, ethically and with integrity; and
- implementing and enforcing effective systems and controls, including in relation to the prevention of Modern Slavery in our operations and supply chain.
Organisational structure
We are based in the United Kingdom. Our work is global (with cemeteries, memorials, and graves under our care in more than 150 countries). We operate in accordance with our Royal Charter, overseen by our Commissioners (and delegated committees), and managed by our Executive Leadership Team.
We employ approx. 1350 colleagues, with our largest centres of operation in Belgium, France, and the United Kingdom.
We divide our global operations into five geographical areas, namely Africa and Asia, Canada, and the Pacific, Central and Southern Europe, France, and the United Kingdom and Northern, each managed by an Area Director. Our Area Directors report into our Chief Operating Officer, who is a member of our Executive Leadership Team.
Our Executive Leadership Team has overall responsibility to ensure our policies reflect our legal and ethical obligations, and that those who work for or with us adhere to these policies, including in relation to Modern Slavery.
We engage both our Commissioners, and our Audit and Risk Committee in relation to ethical compliance, including as relates to Modern Slavery.
Overview of our operations and supply chain
We employ colleagues via written terms and conditions in accordance with our policies (including our Fairness at Work Policy, which provides for fair employment terms).
We work with contractors (which we define as those who provide us with services which include labour) and suppliers (which we define as the provision of all other goods or services) . For convenience, where use the word supplier to collectively denote contractors and suppliers in this Statement (“Supplier”).
We work with Suppliers in accordance with our Procurement Policy, our Supplier Code of Conduct and based on our standard or negotiated contractual terms.
Given our size and scope, our supply chain includes a broad range of Suppliers, across a broad geographical spread and which provide us with a broad range of services and goods.
We have a sizeable physical estate (cemeteries and memorials), much of which is historic and requires significant upkeep and repair. This involves a combination or our own workforce and Suppliers in:
- physical construction work (for example, maintenance and repair of structures and walls) and
- horticultural services (for example, the maintenance of grass and planted areas within our physical estate)
We also procure branded products for sale (via our website, our visitor centres and at events) and for our colleagues and volunteers (clothing).
Risk assessment and management
Through our risk management process, we work to identify, assess, monitor, and report on risks, including those that relate to Modern Slavery. We assess the effectiveness of the controls we have in place, the impact of these risks should they materialise, the likelihood of this happening and our mitigations.
Our Legal and Ethical Compliance Team maintain a functional risk register, which identifies Modern Slavery risks and our mitigation plans, and our Legal and Ethical Compliance Team engage with our Area Directors and more generally in our organisation re Modern Slavery risk (with this also then appearing on operational risk registers maintained by Areas where appropriate). Our main organisational risk register records our intention to have our Anti-Modern Slavery framework fully in place by 31 December 2024.
While drafting this statement, we considered the results of ongoing monitoring of controls, reports of any incidents as well as the outcomes from our risk management process.
Our work in the financial year 2023/24
We did not find any instances of Modern Slavery in our operations or supply chain in our financial year 2023/24.
During the financial year 2023/24, we have made significant progress in the development and embedding of our Anti-Modern Slavery framework. Notably we have:
- Enhanced our ethical compliance capacity and capability, including by adding a Head of Ethical Compliance to our Legal Team, with this role responsible for the design and delivery of our Anti-Modern Slavery framework alongside a range of other ethical compliance areas (including anti-bribery and corruption, safeguarding, and speaking up).
- Launched our new global Anti-Modern Slavery Policy which outlines the key control principles with which we are committed to comply to:
− meet our ethical and legal obligations,
− ensure we uphold the human rights of those who work for and with us; and
− ensure exploitation and Modern Slavery does not take place in our operations or supply chain. - Mapped our countries of operation against the Walk Free Global Slavery Index 2023 and factored this into our operational risk registers and then to prioritise mitigations in areas of highest risk.
- Actively raised awareness of Modern Slavery, including via training. We have developed and launched a bespoke Modern Slavery awareness training module for our global managers and have, and will, offer face to face training and workshops (including in our higher risk areas).
- Continued to insist upon adherence to our CARE Values, and launched a new global Fair Treatment at Work Policy which sets out our core commitments to those who work for and with us, setting out our expectation that everyone will be treated fairly and will be able to work in a safe working environment.
- Undertaken specific due-diligence of Suppliers who, as part of their service offering to us, provide workers who they house, to ensure such housing is of an acceptable standard (including that it is in accordance with in-country legislation, that human rights are upheld, that health and safety standards are met with appropriate certifications in place). We have taken action to address inadequacies, and we will continue to closely monitor to ensure our Suppliers successfully discharge their obligations.
- Launched an updated version of our Speaking Up Policy (which encourages those who work for or with us to raise any concern), and we are making the Policy and the channels available for speaking up more globally accessible through translation and communication.
- As part of our procurement process, launched a Supplier Code of Conduct which outlines to our Suppliers our commitment to only work with those who share our Care Values and have the same standards and behavioural expectations of their own third parties. The key principles of legal and ethical conduct include an expectation that our Suppliers will not engage in, or tolerate, any form of Modern Slavery or other exploitation of human rights. Compliance with our Supplier Code of Conduct is a pre-requisite to doing business with us and Suppliers are under a contractual obligation to comply. Our Supplier Code of Conduct has been built into our Procurement Policy.
- Amended standard form contracts to include specific wording dealing with Modern Slavery risks and to reference our new Supplier Code of Conduct.
- Included Modern Slavery in our work on our Environmental, Social and Governance Strategy.
- Instructed external auditors to undertake an Ethical Sourcing Audit, which has provided helpful observations and recommendations, which we are assessing and implementing.
Continuously improving our effectiveness in combating Modern Slavery
We have the following key goals to further improve and measure our performance and effectiveness in combatting Modern Slavery over the next 12 months. We will:
- Complete our work on our Anti-Modern Slavery framework.
- Continue to focus on and raise awareness of the risk of Modern Slavery, including via training and face to face workshops with teams in our higher risk areas to ensure they can identify and manage risks and identify and report concerns.
- Carry out inspections of sites in higher risk areas, including where housing is provided, to confirm standards are upheld and human rights met.
- Continue our work on our Supplier risk management framework which will build upon the Supplier Code of Conduct by introducing an enhanced level of Supplier risk assessment and due diligence as part of our procurement process. We will assess our approach to the in-life monitoring of Suppliers (to enable us to ensure compliance throughout the lifetime of the contract).
- Work on our Supplier database to ensure accessible, consistent and complete information.
- Continue to enhance the understanding and accessibility of our Speaking Up reporting channels and reporting “hotline” globally and make these reporting channels available to our volunteers and Suppliers.
- Develop an approach to monitor and report on the effectiveness of our systems and controls re Modern Slavery risk.
- Investigate and take appropriate action in relation to any actual or potential incidents.
This document constitutes our Modern Slavery and Human Trafficking Statement, for the financial year ending 31 March 2024.
Claire Horton CBE
Director General
COMMONWEALTH WAR GRAVES COMMISSION
Date: 30 September 2024
2023 Modern Slavery Statement
This statement sets out the steps that we, the Commonwealth War Graves Commission (“CWGC”); a Royal Charter organisation which commemorates, in perpetuity, Commonwealth service personnel who fell in the First and Second World Wars, take, as we work to ensure that slavery and human trafficking is not present in our operations or supply chain.
We also operate a charity, (the Commonwealth War Graves Foundation) which sells (via our website and visitor centres) a limited range of branded merchandise.
The Modern Slavery Act 2015 (the “Act”) contains criteria which, where satisfied, oblige an organisation to make a statement. These criteria may not apply to the CWGC (and so may not oblige the CWGC to make a statement), but we unequivocally agree with the objectives which underpin the Act, and we therefore wish to set out the steps the CWGC is taking in relation to the prevention and detection of modern slavery and human trafficking.
This statement relates to our financial year 1 April 2022 to 31 March 2023 and is our second statement (our first covered the period ending with our financial year 31 March 2022).
Our commitment
We recognise that modern slavery and human trafficking are criminal offences. We are committed to ensuring that slavery and human trafficking does not take place in our operations or supply chain, to acting in accordance with our values, ethically and with integrity and to implementing and enforcing effective systems and controls, including in relation to the prevention of modern slavery and human trafficking in our operations and supply chain.
Organisational structure
We are based in the United Kingdom and operate on a global basis (with cemeteries, memorials, and graves under our care in more than 150 countries).
We employ approx. 1,250colleagues , with our largest centres of operation in Belgium, France, and the United Kingdom.
We divide our global operations into five geographical areas, namely Africa and Asia, Canada, and the Pacific, Central and Southern Europe, France, and the United Kingdom, each with an Area Director appointed to lead operations in their respective areas. Our Area Directors report into our Director of Operations, who is a member of our Executive Leadership Team.
Our Executive Leadership Team has overall responsibility to ensure our policies reflect our legal and ethical obligations, and that those who work for or with us adhere to these policies, including in relation to modern slavery and human trafficking.
Our Executive Leadership Team report on compliance, including in relation to modern slavery via our Audit and Risk Committee, to the Commission.
Supply chain
The success of our operations relies heavily on collaboration with local services, contractors and suppliers based in the countries in which we operate. We work in accordance with our procurement policy and then based on standard contractual terms.
Our direct supply chain includes suppliers of varying sizes and expertise levels, covering construction, support to works, supply of services and material supplies.
We procure “standard” goods and services to support our global operations (including, for example, IT and technology goods and services, construction and horticultural and services and clothing for our workforce).
We have a significant physical estate (cemeteries and memorials), much of which is historic and requires significant upkeep and repair. This involves:
- physical construction work (for example, maintenance and repair of structures and walls) which we will typically outsource to professional construction suppliers; and
- horticultural services (for example, the maintenance of the green areas within our physical estate) which we discharge via a combination or our own workforce and outsourcing.
Our policies and standards on slavery and human trafficking
We have completed the drafting of our Ethical Policies Framework, which includes both a policy regarding modern slavery and a Speaking-Up policy (which encourages those who work for, or with us to raise any concern, and is, therefore, wider than what would be included in a more traditional “whistleblowing” policy).
We have implemented, via a third-party supplier, a global “hotline” which supports colleagues and others to raise concerns about our operations and supply chain, which includes concerns as to modern slavery and human trafficking. This supports our “speaking up” culture.
We are in the process of amending our procurement policy and process to take account of modern slavery (noting we have included diligence re modern slavery in our standard tender documents and any party who submits a tender to us confirms the steps that they are taking to address the issue of modern slavery and human trafficking).
We have amended standard form contracts to include specific wording dealing with Modern Slavery risks.
Risk assessment and management
Through our risk management process, we work to identify, assess, monitor, and report on risks, including those that relate to modern slavery. We assess the effectiveness of the controls we have in place, the impact of these risks should they materialise and the likelihood of this happening.
While drafting this statement, we considered the results of ongoing monitoring of controls, reports of any incidents as well as the outcomes from our risk management process.
We recognise that the potential for modern slavery and human trafficking exists in our operations and supply chain.
Our supply chain for the procurement of goods and services is relatively simple and limited, with procurement activity transacted in accordance with our procurement policy (and material procurement in accordance with the Public Procurement Regulations). There is potential for goods that we procure to have been manufactured in conditions where modern slavery could exist (for example, the manufacture of clothing), which we mitigate via our procurement and contracting process.
We recognise that the potential for the risk of modern slavery exists where labour is provided as a service and that potential for risk is elevated where such labour is engaged in lower income countries. As we procure services (principally construction and horticultural services) globally, including in lower income countries, and, on occasion, on a sub-contractor basis, we recognise that this risk is present in our operations (noting, as per the above, this is mitigated by our procurement and contracting processes).
We recognise that the potential for modern slavery exists in our operations where accommodation is provided to those who provide labour as a service which is a particular risk for us as we provide accommodation in some locations, and we procure services from suppliers who provide accommodation.
Through our assurance work during the year:
- We did not find any instances of modern slavery or human trafficking in our operations or supply chain in our financial year 2022/3.
- Whilst recognising the generality of the potential risk of modern slavery and human trafficking, we focused our initial compliance efforts on our Africa and Asia activities, where we assess that our risk is highest (and on the basis that we will take learnings from this Area into our other Areas).
- We have undertaken two audits of our horticultural service contractors in this Area to specifically address the potential for modern slavery and human trafficking. In conducting these audits, we have briefed our teams on what to look out for regarding the risk of modern slavery and human trafficking. Whilst these audits did not flag any specific issues, we continue to focus on the risk of modern slavery and human trafficking.
- To regularise the position and reduce risk, we converted a large, contracted workforce in Kenya (some 29 contractors) from contractor status to full-time employees.
Continuously improving our effectiveness in combating slavery and human trafficking
We have the following key goals to measure our performance and effectiveness in combatting slavery and human trafficking over the next 12 months:
- Complete a Modern Slavery audit of all Areas, with any requisite remedial action taken.
- Specifically audit where accommodation is made available to contractors.
- Raise awareness of the risk of modern slavery and human trafficking and our Speaking- Up policy via our deployment of our Ethical Policies (and we will also audit on the deployment of our Speaking-Up policy, to ensure this is disseminated, in local languages, and with a local contact number, throughout our global estate).
- Hire a compliance specialist into a Compliance Manager role, with this role having specific responsibility for the roll-out of our Ethical Policies (including Modern Slavery and Speaking-Up policies).
- Amend our procurement processes to enhance our approach to ‘ethical procurement’.
- Investigate any actual or potential incidents which would, if we were subject to it, be a breach of the Act.
- Develop and implement a training programme to raise awareness of the potential for modern slavery and human trafficking and to ensure that where risk has been identified, our employees who are closest to that risk are trained specifically to reduce the risk and manage and address the potential consequences.
This document constitutes our Slavery and Human Trafficking Statement, for the financial year ending 31 March 2023.
Claire Horton CBE
Director General
COMMONWEALTH WAR GRAVES COMMISSION
Date: 22 September 2023
About us
The Commonwealth War Graves Commission (“CWGC”) is a Royal Charter organisation which commemorates, in perpetuity, Commonwealth service personnel who fell in the First and Second World Wars. We have six member governments: Australia, Canada, India, New Zealand, South Africa, and the United Kingdom.
Applicability of the Modern Slavery Act
As at the date of this Statement, the Act contains criteria which, where satisfied, oblige an organisation to make a Statement. Whilst these criteria may not apply to the CWGC (and so may not oblige the CWGC to make a Statement), we unequivocally agree with the objectives which underpin the Act, and we therefore wish to make a Statement to set out the steps the CWGC is taking in relation to the detection and prevention of modern slavery and human trafficking.
Context for this Statement
This Statement was completed in December 2021 and relates to our financial year 2021/2022 (noting that our final year runs 1st April to 31st March in each year), with actions established for the financial year 2021/2022 and for the end of the calendar year 2022. We will publish an update to this Statement after the end of our 2022/2023 financial year (therefore after March 2023). In this Statement, we set out the initial steps that we have taken, which focus on an audit of our operations to understand where the potential for risk of modern slavery or human trafficking exists, as identified in the Risks below. We will, from time to time, update this Statement (and noting that the Modern Slavery Act contemplates annual updates at the end of each financial year, but, as we are posting this Statement toward the end of our financial year, we would anticipate providing an interim update in the summer of 2022), to show our progress, in accordance with the KPI’s below.
Our Commitment
We oppose slavery and human trafficking in all its forms, and we are committed to acting ethically and with integrity in all our relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking does not take place in our operations or supply chain.
Organisational Structure and Supply Chain
Organisational Structure
- We are based in the United Kingdom and operate on a global basis (with cemeteries, memorials, and graves under our care in more than 150 countries).
- We employ approx. 1250 employees, with our largest centres of operation in the Belgium, France, and the United Kingdom.
- We divide our global operations into distinct geographical areas with an Area Director appointed to lead operations in each of these areas. The Area Directors report into our Operations Director, who is a member of our Executive Management Team and who is based in our head office in Maidenhead, UK.
Supply Chain
By way of broad overview of our operations and supply chain:
- We procure what we would term as standard goods and services to support our global operations (including, for example, IT and technology goods and services, construction and horticultural and services and clothing for our workforce).
- We have a significant physical estate (cemeteries and memorials), much of which is historic and requires significant upkeep and repair. This involves:
- physical construction work (for example, maintenance and repair of structures and walls) which we will typically outsource to professional construction suppliers; and
- horticultural services (for example, the maintenance of the green areas within our physical estate) which we discharge via a combination or our own workforce and outsourcing.
- We have a charity (the Commonwealth War Graves Foundation) which sells (via our website and visitor centres) a limited range of branded merchandise (cups, notebooks, badges and alike).
Policies
In support of this Statement, we will issue guidance and training as to the detection and prevention of slavery and human trafficking, to ensure that our commitment (as set out above) is broadly articulated, well understood by all who work for or with us and is integral to our operations. This will include both a policy for employees and suppliers (as part of which, we will consider an Ethical Dealing policy/code of conduct for suppliers). We have included the creation and implementation of this guidance/policies as a KPI (see below).
Due Diligence
In preparing this statement, we have carried out initial due diligence on our operations and supply chain and have identified potential areas of risk (see Risks below), which will be the focus of our due diligence and action in the next financial year.
Risk Assessment and Management
We recognise the potential for modern slavery and human trafficking exists in our operations and supply chain. By way of overview:
- Our supply chain for the procurement of goods is relatively limited and straightforward, with procurement activity transacted in accordance with our procurement policy (and material procurement in accordance with the Public Procurement Regulations). There is potential for goods that we procure to have been manufactured in conditions where modern slavery could exist (for example, the manufacture of clothing), which we mitigate via our procurement and contracting process.
- Our supply chain for the provision of services largely mirrors that for the procurement of goods (noting that, with construction and other areas of work, we have major projects, which are commonly outsourced, again with our procurement and contracting process mitigating risk).
- It is recognised that the potential for the risk of modern slavery exists where labour is provided as a service and that potential for risk is elevated where such labour is engaged in lower income countries. As we procure services (principally construction and horticultural services) globally, including in lower income countries, and, on occasion, on a sub-contractor basis, we recognise that this risk is present in our operations (noting, as per the above, this is mitigated by our procurement and contracting processes).
- It is also recognised that the potential for modern slavery exists where accommodation is provided to those who provide labour as a service and as we provide accommodation in some locations, we recognise that this risk is present in our operations.
Actions the organisation has taken to prevent slavery and human trafficking in our business or supply chain measured against performance indicators.
In conducting initial due diligence to support the provision of this Statement, and assessing where risk might exist, we have not detected any issues which would lead us to conclude that modern slavery or human trafficking is present in our operations or supply chain. However, we recognise that the work beyond our initial diligence, as set out in the KPIs (below) is required to enable us to better understand risks and then be able to take such additional steps as are required to manage these risks.
Key performance indications ("KPIs") | |
Measure |
Measurement target - Financial Year End 21/22 (31 March 2022) or by Calendar Year End 2022 (31 December 2022) |
Fully audit our operations on a risk-based prioritisation, beginning with Africa and Asia and addressing the procurement of labour services and the provision of accommodation in these continents (noting that audit beyond Africa and Asia will be undertaken subsequently). |
Africa and Asia by the end of Financial Year 2022 |
Review and where required enhance contracting standards (so that, for new suppliers, when we procure goods and services, our suppliers are always subject to a contractual obligation to comply with the Act) |
100% by the end of Financial Year 2022 |
Review on a priority basis existing contracts to ascertain if these contain appropriate wording re compliance with the Act |
80% plus by the end of Year End 2022 |
Review procurement policy to ensure that it deals appropriate with the requirements of the Act |
100% by the end of Financial Year 2022 |
Implement a policy for Modern Slavery Act compliance for our suppliers (potentially as part of an Ethics Policy), with publication of this policy on our website and distributed as part of the contracting process with new contracts (noting that auditing compliance against this policy will commence in a subsequent financial year) |
100% by the end of Financial Year 2022 |
Implement a policy for Modern Slavery Act compliance for our staff (potentially included in Ethics Policy). |
100% by the end of the Financial Year 2022 |
Implement a training programme for our staff, to ensure that all staff are aware of the Act, and of our policy, and how it might impact on our operations and supply chain and how to spot and report potential issues |
100% for implementation of training programme by the end of the year 2022, with 90% plus of staff trained within this period. |
Training
As per the KPI above, to ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we will, over the course of the financial year 2021 to 2022, develop and implement a training programme, to raise awareness of the potential for modern slavery and to ensure that where risk has been identified, our employees who are closest to that risk are trained specifically (including to recognise the risk of modern slavery).
Raising concerns and Whistleblowing
We have implemented, via third party supplier Safecall Limited, a global “hotline” which supports colleagues and others to raise concerns about our organisation and operations (Safecall Limited provide in-country telephone numbers). We have also implemented a Whistleblowing Policy, which ensures colleagues and others know that the CWGC embraces a “speak out” culture. We will ensure that this service and policy is available, and that colleagues and others have access to it so that there is certainty and confidence as to identifying and raising concerns (including as to modern slavery and human trafficking).
This Statement is made in connection with section 54(1) of the Modern Slavery Act 2015, for the financial year ending 31 March 2022. It has been approved by the CWGC’s Executive Management Team.
Claire Horton CBE
Director General
COMMONWEALTH WAR GRAVES COMMISSION
Date: 10 December 2021
Statement updated 29 November 2022, to add that we will be publishing our updated Statement after the end of our financial year 2022/3, therefore after March 2023.